Refund Policy

Overview

We want you to be satisfied with ScanYour.Site. This refund policy outlines the terms under which we provide refunds for our subscription plans.

Pro Plan ($29/month or $199/year)

• Full refund within 7 days of purchase
• Refund only available if you have used no more than 1 scan
• No partial refunds after the 7-day period

Agency Plan ($79/month or $599/year)

• Full refund within 7 days of purchase
• No usage limit for refund eligibility within the 7-day window
• No partial refunds after the 7-day period

Annual Subscriptions

Annual subscriptions follow the same refund policy as their monthly counterparts. If eligible, the refund will cover the full annual amount paid. After the refund period, no partial refunds will be issued for the remaining months.

Free Plan

The Free plan has no cost, so no refunds are applicable. You can create a free account and use the service without any financial commitment.

How to Request a Refund

To request a refund, please contact our support team at support@scanyour.site with your account email and reason for the refund request. We will process eligible refunds within 5-10 business days.

Refunds are processed through Paddle and will be credited back to your original payment method.

Exceptions

We reserve the right to deny refund requests in cases of suspected abuse, violation of our Terms of Service, or if the request is made outside the specified refund period. Each case will be evaluated on its merits.

Contact

For questions about this refund policy, contact us at support@scanyour.site or through our contact form.